Policies, Procedures, Controls, and Compliance Management Masterclass

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Home Policies, Procedures, Controls, and Compliance Management Masterclass

Classroom Sessions:

Date	Venue	Fee
3-4 April \| 6-7 May	The Protea Balalaika Hotel, Sandton, Johannesburg	ZAR: 9999.00

Online Sessions:

Date	Venue	Fee
3-4 April \| 6-7 May	Online via ZOOM	ZAR: 7999.00

Overview

In an era defined by rapid change, heightened regulatory scrutiny, and complex global operations, organisations must build resilient frameworks that enable them to navigate uncertainty with confidence. The Policies, Procedures, Controls, and Compliance Management Masterclass is a transformative programme designed to empower participants with the skills and insights needed to establish robust governance structures, mitigate risks, and ensure sustained compliance.

This comprehensive workshop goes beyond theory, offering actionable strategies to streamline operations, improve decision-making, and safeguard organisational integrity. By attending, participants will:

Understand the critical role of policies, procedures, and controls in achieving organisational excellence.
Learn how to design and implement effective compliance frameworks tailored to today’s challenges.
Gain practical tools to manage risks, optimise performance, and foster a culture of accountability.

This is not just a training—it is a call to action for organisations seeking to future-proof their operations while driving measurable success.

Features and Benefits

This two-day intensive programme is essential for professionals across legal, compliance, finance, operations, and leadership functions. It is tailored to address the pressing challenges and opportunities faced by today’s organisations. You will gain actionable insights into:

Designing robust policies and procedures for key business functions.
Enhancing internal controls to mitigate risks and drive efficiency.
Ensuring compliance with global best practices and legal standards.
Optimising performance through effective governance frameworks.

Key areas covered include Marketing and Sales, Procurement and Supply Chain, Finance, Human Resources, Payroll, Fraud Detection, Compliance Reporting, and more.

Who Should Attend?

This workshop is ideal for professionals looking to elevate their organisational frameworks and compliance strategies, including:

C-suite Executives (CEOs, COOs, CFOs)
Company Secretaries
Legal Advisors and Compliance Officers
Finance and HR Professionals
Internal and External Auditors
Payroll and Risk Management Specialists

Day One: Policies, Procedures, and Controls

Session 1: Foundations of Policies and Procedures

Aligning Policies with Organisational Goals: Explore how well-crafted policies drive alignment between strategy and execution.
Key Components: Understand the interplay between policies, procedures, processes, systems, standards, and controls.
Structural Considerations: Learn to design policies that reflect organisational hierarchies and workflows.
Diagnostic Tools: Conduct an organisational assessment to identify gaps and improvement opportunities.

Session 2: Operational Policies and Procedures

Procurement and Supply Chain Management: Develop policies that enhance supplier relationships and procurement efficiency.
Marketing and Sales: Ensure consistency and ethical practices in customer interactions.
ICT Integration: Address the evolving needs of digital transformation and data management.
Customer Knowledge: Build policies that foster trust and deepen customer engagement.

Session 3: Human Resources and Culture

Employment Frameworks: Update job designs and employment contracts to reflect modern practices.
Performance Management: Integrate dynamic tools like the balanced scorecard for accountability.
Building a Learning Culture: Design training and development policies that promote growth.
Ethics and Conduct: Establish codes of conduct and ethical frameworks for stakeholders.

Session 4: Financial and Administrative Policies

Accounting Best Practices: Streamline financial reporting and compliance.
Payment and Payroll Systems: Enhance accuracy and timeliness in employee and vendor payments.
Asset Management: Create policies for safeguarding organisational resources.
Credit Control: Implement strategies for effective collections and risk mitigation.

Session 5: Performance and Operational Controls

Real-time Reporting: Leverage dashboards for transparent and effective monitoring.
Budgetary Oversight: Enhance expense management and fiscal discipline.
Policy Manuals: Develop comprehensive documents for consistent implementation.
Quality Assurance: Strengthen supplier credibility ratings and risk assessments.

Day Two: Compliance and Governance

Session 1: Human Capital Controls and Oversight

Recruitment Excellence: Establish processes for hiring and onboarding top talent.
Measuring Productivity: Use KPIs and KRAs to ensure high performance.
Access and Security: Build robust security and access control mechanisms.

Session 2: Financial Oversight and Governance

Authority Levels: Define and implement clear approval hierarchies.
Capex and Opex Monitoring: Ensure disciplined management of resources.
Audit Preparedness: Align internal controls with audit standards.
Liquidity Management: Conduct solvency and liquidity tests for resilience.

Session 3: Navigating Compliance Legislation

Compliance Red Flags: Identify and address common pitfalls.
Regulatory Interpretation: Gain clarity on key legislative requirements.
Risk Management: Develop strategies for proactive compliance risk mitigation.

Session 4: Audit Readiness and Fraud Prevention

Internal Audits: Strengthen internal audit functions to support compliance.
Whistleblowing Frameworks: Design effective fraud detection mechanisms.
KAMs: Address key audit matters for transparency and accuracy.

Session 5: Budgeting, Asset Management, and Reporting

Zero-based Budgeting: Transition to innovative budgetary practices.
Expense Controls: Prevent wasteful and irregular expenditures.
Compliance Champions: Empower leaders to uphold standards.
Compliance Timetables: Establish calendars to maintain focus on objectives.

Session 6: Compliance Reporting and Governance

Dashboards: Use data-driven insights for compliance tracking.
Legal Matrices: Manage obligations and commitments effectively.
Governance Meetings: Drive impactful compliance discussions.
Annual Reports: Deliver comprehensive compliance updates.

Interactive Q&A and Way Forward

The workshop will conclude with an engaging Q&A session where participants can address specific challenges, share insights, and collaborate on strategies for implementation. Participants will leave with a detailed action plan to embed best practices in their organisations.